We try and recycle packaging wherever possible so your lovely things may arrive in re-used boxes as we try and do our bit for the environment.
All products over £15.00 will require a signature.
We use Royal Mail and aim to ship out orders within 3 working days. We send things first class unless you request otherwise.
If you live outside of the UK please get in touch with the products you would like and then we can provide you with an accurate quote for postage.
Should you receive items that have been damaged in the post we ask that you photograph the item and send it to us, we will then do our best to replace it for you.
We do not accept liability for breakages when sending parcels overseas.
When ordering fresh foliage you will need to take it out of the box straight away and snip the ends, place the stems in tepid water somewhere cool and out of direct sunlight for a few hours before arranging them.